Use eLive to provide real time customer support, sales assistance and live help directly from your web site. Let your customers talk to you as they browse your site! Watch visitors browsing your pages and pro-actively invite them to chat! Push pages to the visitor during a chat session.

Generate more Sales from your web site
Chat live with your customers and answer their questions in real-time. With eLive, enhance your customer’s confidence in your product(s), helping you close sales and increase revenue.

Provide live help/support
Enhance your website with live and interactive support, offering your customers the best in service and support; when they need it. Help multiple customers at the same time, reducing costs and improving your return on investment.

Live Traffic Monitoring
View in real-time, your web site traffic, visitor information and currently viewed pages.

Feature set:
• Push pages to the visitor.
• Operators can invite visitors to chat.
• No need to change all pages on your web site to monitor visitors.
• Can support hundreds of operators - add more operators as your needs grow.
• Server sends you an e-mail if a visitor wants to chat but no operators are on-line.
• Pop-up and audible alerts when a visitor wants to chat.
• View the visitor’s complete details and previous visits while chatting.
• Transfer a visitor’s chat to another operator.
• Built-in spell checker.
• Canned responses.
• Unlimited number of concurrent chat sessions per operator.
• 'Visitor is typing' and 'Operator is typing' feedback messages.
• Visitor is informed automatically if no operators are on-line.
• Customizable 'available' or 'not available' messages.
• Chat runs in all browsers with no need for the visitor to download additional plug-ins.

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